What is your shipping policy?
Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be in the same condition that you received it.
Since we are disappointed that you are unsatisfied, we'll pick up the return shipping costs. To complete your return, we require a receipt or proof of purchase..
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
1818 WESTLAKE AVE. N. # 202 SEATTLE WA United States 98109.
Our products are shipped within 2-3 Days using the following carriers: USPS FedEx UPS DHL. To return your product, you should mail your product to:1818 WESTLAKE AVE. N. # 202, SEATTLE WA United States 98109. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We charge a flat rate of $20. This covers all orders up to 5 lbs. Additional $5 per every lb after that.
We charge a flat rate of $40. This covers all orders up to 5 lbs. Additional $5 per every lb after that. .
How do I order wholesale?
Please contact us directly at email@example.com for details on our GLOBAL SALES PROGRAM.